Cancellation Policy

All appointments require a valid credit card on file, no exceptions.

At Sage we require 48 hours notice to cancel or move your appointment. The fees are as follows: 

Inside 48 hours = 50% charge

Same day = 80% charge

No showing = 100% charge

Please note that more than 2 reschedules of the same appointment will result in a non refundable booking fee moving forward of 50%. Frequent rescheduling and cancellations will not be tolerated.

If there is a true emergency, please contact me to discuss whether the fee will apply. I understand things happen, but please understand we are a very small business and we can’t afford to give everyone passes.

Late arrivals of more than 5 minutes for waxing, and 10 minutes for facials may not be accommodated.

Please keep in mind that if you are too late to be taken, a no show fee may apply. 

I do accept teen appointments. However, if they are under 18, a parent must remain present during the service. Please note that if your teen shows up unaccompanied, they may not be taken.

No children are permitted to accompany you during your treatment. They may not be left in the hallways unattended, as it’s a liability,  so please leave the little ones at home! Parents will of course accompany their child if they are receiving treatment.